Interlog | Servicio transporte

Comprehensive Privacy Notice

Interlog Logistics (hereinafter, “INTERLOG”), with registered address at C. Aldama 1115, Centro, C.P. 88000, Nuevo Laredo, Tamaulipas, Mexico, and official website https://interlog.mx/, is responsible for the processing, use, and protection of your personal data. In this regard, we inform you of the following:

For what purposes will we use your personal data?

The personal data we collect from you through our contact forms, phone calls, or digital interactions will be used for the following primary purposes, which are necessary to provide our international logistics and transportation services:

  • Provide quotations for logistics services, land, maritime, or air transportation.

  • Manage responses to information requests, contact inquiries, and customer service.

  • Verify your identity and confirm the accuracy of the provided information.

  • Coordinate the provision of contracted services and track the status of your shipments or cargo.

  • Comply with applicable contractual, legal, and administrative obligations.

Additionally, we will use your personal information for the following secondary purposes, which are not necessary for the requested service, but allow and facilitate providing you with a better experience:

  • Sending newsletters, logistics sector updates, and promotional information about our services.

  • Service quality evaluation and satisfaction surveys.

  • Statistical analysis and market research to improve the user experience on our website.

If you do not wish for your personal data to be processed for secondary purposes, you may state your refusal by sending an email to our contact address.

What personal data do we collect?

To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Identification and contact data: Full name, company or organization, email address, telephone number (landline or mobile), country, and city of location.

  • Browsing and technical data: IP address, browser type, operating system, and usage behavior within the website collected through cookies and analytical tools.

Note: INTERLOG does not collect personal data considered sensitive (such as financial data directly through the web form, ethnic origin, health status, or biometric data).

Transfer of Personal Data

We inform you that your personal data will not be sold, rented, or transferred to third parties outside the organization, except for the exceptions provided under Article 37 of the LFPDPPP or when strictly necessary to comply with the provision of the contracted service (such as customs authorities, partner carriers, or technology infrastructure providers such as CRM platforms and automated marketing tools).

Use of Cookies and Tracking Technologies

Our website https://interlog.mx/ uses cookies, web beacons, and other technologies through which it is possible to monitor your behavior as an internet user, in order to provide you with a better service and browsing experience, as well as to offer you relevant advertising through platforms such as Google Ads and Meta Ads.

You can disable the use of cookies in your web browser settings at any time.

How can you exercise your ARCO Rights? (Access, Rectification, Cancellation, or Opposition)

You have the right to know what personal data we hold about you, what we use it for, and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being properly utilized (Cancellation); as well as to object to the use of your personal data for specific purposes (Opposition).

To exercise any of the ARCO rights, you must submit the respective request by sending an email to our support department at the following address:

  • Contact Email: [contacto@interlog.mx]

  • Email Subject: “ARCO Rights Request – [Your Name]”

Your request must contain:

  • Your name and means to communicate the response to you.

  • Copy of an official document proving your identity.

  • Clear description of the personal data regarding which you seek to exercise any of the rights.

Changes to the Privacy Notice

This privacy notice may undergo modifications, changes, or updates derived from new legal requirements, our own needs regarding the services we offer, or our privacy practices.

We commit to keeping you informed about changes this privacy notice may undergo through direct updates on our website: https://interlog.mx/aviso-de-privacidad.

Last update: July 2026